As you shop
How do I apply a promo code to my purchase?
When making your purchase, input the promo code during the checkout process, before proceeding to payment. You will then observe the discount reflected in your total payment amount. Certain restrictions may apply to items available for discount.
Can I use more than one promo code?
Please keep in mind that you can use only one promo code per order. To illustrate, a dollar discount promo code cannot be combined with a free shipping promo code.
What are your promo code policies?
Promotions come with specific expiration dates and are available only while supplies last. Unfortunately, these promotion dates cannot be extended on an individual customer basis.
Promotions may entail certain prerequisites and discounts that are contingent on particular products, combinations of products, minimum purchase amounts, or maximum discount limits. It's crucial to fulfill all stipulated requirements to successfully secure your discount.
Should you decide to return an item that was acquired using a promotion, your refund will encompass only the amount you initially paid. This means the price of the item minus the value of the promotion.
In the event that items are returned or canceled, discounts initially applied to your original order might be adjusted or invalidated if these actions cause the merchandise subtotal to drop below the minimum promotional requirements.
How far in advance should I order my wedding dress?
We're dedicated to accommodating your schedule to ensure you achieve a stunning look for your special day.
The creation of a wedding dress is a process that takes time and can vary based on its complexity. Please place an order as early as possible to allow enough time to deal with emergencies.
How far in advance should I order bridesmaid dresses?
In fact, given our "made to order" business model, we recommend placing your order at your earliest convenience to prevent any disruption to your important day.
What is "made to order"?
This signifies that once you place an order, we will promptly commence the production of the items within your order. Our in-house factory facilitates this process, considerably reducing production times. Rest assured, every order will be meticulously processed in the sequence it was received.
Typically, the production period ranges from 1 to 2 weeks. Certain specialized projects might require additional time, particularly those involving intricate handcrafting. For more specific information about your order, feel free to reach out to us at firstname.lastname@example.org after placing your order.
How do I find my size?
On the product page, select Size Guide to see the measurements for each size. Use the How to Measure Guide to measure yourself.